It is important we treat you fairly.
We will keep your information secure and private.
This agency complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. This agency does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
This agency provides free aids and services to people with disabilities to communicate effectively with us, such as, qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats). This agency also provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages. If you need these services, call us at 1-800-643-2273 (TTY:1-800-817-6608).
If you believe that this agency has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person, by mail, or by phone at:
Civil Rights Coordinator
600 E. Broad Street
Richmond, VA 23219
Telephone: (804) 786-7933 (TTY: 1-800-343-0634)
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW, Room 509F, HHH Building
Washington, D.C. 20201
Or call 1-800-368-1019 (TTY 1-800-537-7697). Complaint forms are available at https://hhs.gov/ocr/office/file/index.html.