Scheduled Maintenance

We will be performing scheduled maintenance on Tuesday, May 21st  beginning at 6:30 p.m. EST and ending Tuesday, May 21st, at 9:00 p.m. EST. The website will be unavailable during this time. We apologize for any inconvenience this may cause.

Introducing Cardinal Care: Your New Medicaid Program

Cardinal Care logo

The Department of Medical Assistance Services (DMAS) rebranded Virginia’s Medicaid program as Cardinal Care.  All managed care and fee-for-service Medicaid members will automatically be part of Cardinal Care.  Cardinal Care, Virginia’s Medicaid Program, will continue to offer members the same health care services and will not reduce or change any existing coverage.

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Open Enrollment

Open enrollment is the time when you may change your health plan for any reason. Your open enrollment dates depend on the region where you live.

The next open enrollment dates are:

Tidewater region
September 1, 2024 – November 30, 2024

Optima Health is becoming Sentara Community Plan

Sentara Community Plan logo

As of January 1, 2024, Optima Health members will be automatically enrolled into Sentara Community Plan. Sentara Community Plan will send out new Member ID cards in November. If you are an Optima Health member and want to choose a different health plan, call us at 1-800-643-2273 (TTY: 1-800-817-6608).