Introducing Cardinal Care: Your New Medicaid Program
The Department of Medical Assistance Services (DMAS) rebranded Virginia’s Medicaid program as Cardinal Care. All managed care and fee-for-service Medicaid members will automatically be part of Cardinal Care. Cardinal Care, Virginia’s Medicaid Program, will continue to offer members the same health care services and will not reduce or change any existing coverage.
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Welcome CCC Plus and Medallion Members
Medicaid members enrolled in Commonwealth Coordinated Care Plus (CCC Plus) and Medallion use this website, VirginiaManagedCare.com to choose a health plan, learn about benefits, and find in-network providers. Members can also use the free mobile app. To get the app, search for Virginia Medallion on Google Play or the App Store.
All members can call us at 1-800-643-2273 (TTY: 1-800-817-6608). We are open from 8:30 a.m. to 6 p.m., Monday through Friday.
Bon Secours providers will remain in-network for Anthem members
Good news, Anthem and Bon Secours have reached an agreement, Bon Secours providers will remain in network after October 1, 2023. We are pleased that members with Anthem can continue to see Bon Secours physicians and use their hospitals. If you have any questions or want to return to Anthem, call us at 1-800-643-2273. If you are a FAMIS member, please contact Cover Virginia at 1-855-242-8282.
Open Enrollment
Open enrollment is the time when you may change your health plan for any reason. Your open enrollment dates depend on the region where you live.
The next open enrollment dates are:
Southwest region
December 19, 2023 – February 28, 2024
Roanoke/Allegheny region
December 19, 2023 – February 28, 2024